Endorsements

Working with Ron far exceeded my expectations. The interaction with his team was outstanding, and I was continually impressed with the great communication and regular project updates. Ron was able to provide innovative solutions to some incredibly challenging inventory issues, all while completing every task effectively, including improving inventory controls, textbook ordering processes, and introducing new retail branding ideas. His financial insights also had a significant impact on labor productivity and margins. 

Thanks to his management suggestions, we were able to turn around our net operations income, which had historically been plagued by losses. If Ron had been available to stay longer, I would have jumped at the opportunity to have him lead our five locations and $37 million budget. 

Without hesitation, I would give him a 10 out of 10 and highly recommend his services.

Central Piedmont Community College engaged the Duvall Group to provide assistance in selecting a bookstore vendor to serve the institution's six campuses and 50,000 students.  The college was conducting a bookstore vendor search for the first time in nearly 20 years, and Ron Duvall’s expertise and knowledge were invaluable in analyzing the evolving bookstore landscape and understanding the pros and cons of various online and brick and mortar models and vendors.   Mr. Duvall was involved in all elements of the search process, including development of the RFP and interviewing potential vendors.  His familiarity with vendors and understanding of best practices in higher education were of great help in making a final decision.  Mr. Duvall's assistance enabled the college to fast track the selection process.  I would not hesitate to recommend the Duvall Group to colleges and universities seeking to improve their bookstore services.

My name is Jeff Baun, and I am the Director of Business Services for West Chester University of Pennsylvania.  I have been acquainted with Ron Duvall and the Duvall Group for more than 15 years and I can recommend their services unequivocally.  Ron Duvall is very professional and easy to work with.  He thinks creatively and effectively communicates his recommendations.  Ron’s knowledge of the Bookstore industry is unmatched and he uses his years of experience and his knowledge of the industry to benefit his customers.  I have the utmost confidence in the Duvall Group and I anticipate utilizing their services in the future.

We were very pleased with the services that Ron Duvall (Duvall Retail Management)provided for us. We were transitioning from a fully outsourced bookstore to an internally operated Spirit Store. Ron helped educate our staff on understanding retail operations, inventory, pricing and point of sale systems.

He trained our staff in the Spirit Store and helped our Business Office staff with setting up a monthly reporting system. Ron was very thorough and was always available for questions even after the consulting engagement ended. I would highly recommend Ron Duvall.