Remote Management & Hybrid Support

Ron Duvall, founder and president of Duvall Consulting Group, is excited to offer the Duvall Retail Management (DRM), an innovative solution for managing college and university bookstores. DRM is designed to step in as your Bookstore Director, whether your current director is retiring, transitioning, or if you simply need a fresh approach. Through our Remote Store Management model, DRM will manage all aspects of your bookstore seamlessly.

Our approach utilizes advanced technology, including strategically placed cameras and a cutting-edge point-of-sale system, enabling real-time monitoring and complete access to financial data—from register operations to inventory levels and financial reporting. Meetings and consultations will be conducted virtually, via Zoom, and we will also provide professional development for your staff.

Whether your store is currently self-operated or outsourced, DRM will adapt to your specific needs. For self-operated stores, we maintain your existing structure while optimizing operations. For outsourced stores, we will guide the transition to a hybrid virtual bookstore and self-operated Spirit Shop, ensuring a smooth and efficient process.

With Duvall Group’s extensive experience in bookstore management and consulting, we excel in improving customer service, increasing sales, and enhancing financial outcomes. Our team has a proven track record of successfully operating stores on both short- and long-term bases, consistently delivering operational and financial improvements.

By leveraging modern technology and industry expertise, DRM offers an efficient, scalable solution for managing your bookstore.

Ron Duvall, a seasoned university bookstore director and consultant, leads a team committed to optimizing your store’s performance and ensuring guaranteed financial returns for your institution.

I invite you to schedule a 20-minute conversation to discuss how DRM can support your bookstore’s success. I look forward to connecting with you.