Leadership

With over three decades of experience, Ron Duvall, founder of Duvall Retail Management/Duvall Consulting Group, is recognized as a trusted and objective partner for colleges and universities across the nation. Since 1992, Ron has been dedicated to developing and implementing innovative operational strategies that have transformed campus bookstore management.

Ron’s career in education management is distinguished by his leadership roles at prominent institutions, including the State University of New York (SUNY) and Johns Hopkins University, where he served as a Book Center Manager. As Vice President of Operations at Campus Books, he played a key role in creating policies, procedures, and a comprehensive staff training program that improved operations and customer service.

At Georgetown University, where he served as Director of Book Shops, Ron oversaw the design and opening of a flagship 16,000-square-foot bookstore on the main campus. He also introduced technological innovations, including computerizing all store operations and launching a mail-order system. His leadership extended to designing and supervising the construction of the Law Center Store. Under Ron’s direction, Georgetown University Book Shops achieved remarkable financial success, returning the highest revenue percentage of all large bookstores within the National Association of College Stores.

In 1993, Ron founded Duvall Retail Management/Duvall Consulting Group, where he has since partnered with nearly 200 institutions nationwide to create tailored, results-driven solutions. Ron’s deep expertise and strategic approach have helped universities optimize bookstore operations, improve financial performance, and enhance customer satisfaction.

Ron holds an Associate Degree in Business Administration from SUNY Canton and a Bachelor of Science in Business Administration and Accounting from Clarkson University in Potsdam, NY.